Frequently asked questions about NeonSportz and its features.
What is NeonSportz?
NeonSportz is the newest and upcoming Madden Career Franchise League platform that makes your life easier by integrating Discord and providing fast, easy access to your data from anywhere. We use Discord for login and have a verified bot for your server. You can use commands to see your data any time from Discord as well as use our website or iOS/Android mobile apps.
What are Madden Franchise Leagues?
Madden Franchise Leagues are online leagues created on the Madden video game. They allow each user to take over a team in the NFL (32 teams, 32 members). Each league has its own community and different rules.
How do I connect my Madden league?
First you will need to order your league. Head to the services page. After ordering, you will receive an activation link via email with instructions.
I did not receive an activation link email, what do I do?
First check your spam folder.
If you still do not see it, please use the buttons on the bottom of this page to get in contact with us.
How do I export my league after I have it connected?
1. Take note of your export URL located under Administration.
2. Open the Madden Companion App on your phone.
3. Choose "Play Franchise", tap your league, and tap "Export" in the bottom right.
4. Enter your export URL in the field, please make sure it's entered EXACTLY as shown in step 1.
5. Check "LEAGUE INFO" box only and export.
6. Check "ROSTERS" box only and export. This one will take longer, please be patient.
7. Check "WEEKLY STATS" box only, then tap the dropdown box next to "Export Week" and scroll all the way down until you see "ALL WEEKS" then tap that and export.
8. Your league should be exported after 5-10mins.
What do I do if my export is not working?
1. Double check your export URL and make sure you typed it in EXACTLY as shown.
2. Make sure you have good connection, Wi-Fi preferred.
3. Try restarting the app and exporting again in the order above.
4. Try deleting the app and reinstalling it, then export in the order above.
5. If none of the above works, you may have a member in your league with an innapropriate name. Madden will not export your data if you have this, so check that. If not, you may need to have another member of your league export instead.
How do I get my members to join my league?
If they have logged into NeonSportz before, they can type /join on your Discord server.
Another way is to go to your league page and click the green join button. You can view join requests in the join requests section of administration.
My league wants to reboot, what do I do?
Simply head to Administration on your league's page and click the orange reset button.
The commands are not working in my Discord server, what do I do?
Click the link below if the bot is not working or is not in your server anymore.